Description : Retail Operations Executive. Company : Chanel. Location : Singapore
Job Purpose:
- Support operational and work flow processes in Singapore.
- Optimise efficiency of service and retail operations, manpower management, improving productivity and effective management of inventory at POS.
- Co-lead retail initiative rollout with Area Retail Managers across channels
- Support alignment of operational procedures and recruitment needs of export markets
- Management of stock orders and new sell-in allocations by POS
- Coaching of retail team at POS in operational procedures and reporting purposes
- Coaching of Retail Operations Coordinator in SOP familiarisation and enhancements
- Oversee the activities to support the staff. E.g. stationery, namecard orders, uniforms etc.
- Support all the manual daily operation on order processing, new sell in form filling.
- Tracking of sales (sell in and sell through), key KPIs and report extraction.
- Collect market/competitor trends/ activities.
- Ensure the execution of marketing activities at POS
- Maintain highest levels of service at POS
- Identify and coordinate training development needs of sales team.
- Follow up PO orders from trade partners and maintain healthy inventory levels at POS
- Ensure that the highest of integrity is observed at POS to protect Brand Equity
- Support operational and work flow processes in Singapore.
- Build and maintain good relationships with POS &Trade Partners.
- Degree or Diploma
- Min 3 years of related working experience in retail sector with people management portfolio
- Keen attention to details
- Self-motivated
- Fast Learner
- Good in organization skills
- Good interpersonal and communications skills
- Good in numbers and strong excel knowledge
- Team player
- Able to work under pressure and multi-task
